Feature
Points on every purchase. Zero staff steps.
If you sell on Shopify, your loyalty program should already know about every order — online and at the counter. Ours does: webhooks credit points on every paid order, and the POS extension puts lookup and redemption inside the checkout your staff already use.
01 — How it works
What “native integration” actually means here
Not a bolt-on, not a second screen — the loyalty program lives inside the sale.
- Order webhooks, both channelsEvery paid Shopify order — web store or POS — awards points to the matched member automatically. No imports, no retyping.
- POS extension at checkoutStaff look up a member and apply their reward as a line item inside Shopify POS. Two taps while the line moves.
- Refunds reverse pointsA refunded $60 order takes back its 60 points, proportionally on partials. No free-reward minting.
- Retroactive matchingGuest checkouts are held and matched when that email or phone joins the program later — points from day one, not support tickets.
- One member recordOnline Tuesday, in-store Saturday: one person, one balance, one history feeding your segments.
02 — In practice
The quiet revenue leak this closes
In most stores the loyalty program and the register don't talk: staff type phone numbers into a second screen, and on a busy Saturday they skip it. Every skipped entry is a member who earned nothing — and a member who earned nothing has no reason to come back to you for the next tub. We wrote up what real integration should look like, including the edge cases that separate it from demos (refunds, guest checkouts, discount stacking): the Shopify loyalty integration guide.
Stores that don't run Shopify still get the full program — the kiosk and manual points work regardless, and non-Shopify POS support is on the roadmap. But with Shopify connected, earning is fully automatic and your segments finally know what people actually buy.
03 — Questions
Straight answers.
Does it work with Shopify POS in-store, not just online?
Yes — that's the point. POS sales are Shopify orders, so they award points automatically, and the POS extension handles member lookup and reward redemption right at checkout.
What if I don't use Shopify?
The kiosk, manual points, SMS, segments, and rewards all work without it. Other POS integrations are on the public roadmap; we'd rather tell you that honestly than fake a checkbox.
How are customers matched to members?
By phone and email. Orders without a match are held and credited retroactively when that customer joins the program. Cash walk-ins with no identifier earn via kiosk check-in or a manual credit — no system can match a ghost, and we won't pretend otherwise.
04 — Next step
See it running before you buy it.
Book a 20-minute demo — the portal, the kiosk, a real campaign send, and exactly what migrating your store would look like.
$200/mo platform · 5,000 texts included · no contracts